Returns & Exchanges
At Paul Fredrick, we are committed to your complete satisfaction; if you are not entirely pleased with your purchase, we accept returns and exchanges of unworn, unwashed, or defective merchandise within 90 days of the ship date.
Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to locate your purchase and select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid UPS return shipping label and a packing slip to include inside your package.
Package Your Items
Securely pack your items in the original shipping box or a similar sturdy container, ensuring all original tags are attached and the packing slip is included.
Drop Off and Track
Deliver your package to any authorized UPS drop-off location and keep your tracking number handy to monitor your refund or exchange progress.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing